Water / Sewer Department

FY24 SPRING BILLING METER READING IN PROGRESS:

Please make sure your outside meter is accessible.

You may see our water employees out meter reading.

Our employees are in the town truck and wearing bright yellow.

If you have any questions or concerns please call the office at:

  1-508-476-2400.



Tighe and Bond is the engineering company in charge of the Lead Service Line Inventory Project. Please respond if they contact you. It is important that we as a town collect as much information on your service line as possible.

This is no cost to our customers because it has all been funded by a grant. We appreciate all your assistance in this matter.

If you have questions or concerns please call the Lee at the Water Department at 1-508-476-2400.


NEW:  LEAD SERVICE LINE INVENTORY

Lead Service Line Inventory- The Douglas Water Department is required to perform an inventory of the pipe material for all water service lines connected to the public water system. You can help by completing a customer survey or signing up to have us inspect and document your service line (limited appointments are available).

Customer Survey

Basement Inspection Appointment

Video:  How to Find Out if You have a Lead Water Service Line

















NEW PHONE SYSTEM

If you need to contact anyone at the Water and Sewer Department please call  1-508-476-2400 or lbloniasz@douglas-ma.gov.




We seek to respond to all residents concerns as quickly as possible.

Water & Sewer Commission Video Playlist

Click on the Playlist icon in the upper right corner of the video file below to access the complete playlist of available videos. The Playlist icon is three small lines with a tiny triangle, next to the "Share" button. Menu will open upon clicking.